Your sales team uses a chat app to engage with prospects as they are on your site. The app is deskstop and mobile platform enabled. Agents will have the customers’ purchase journey, channel & campaigns details, and propensity score at their finger tips.
The chat system show you the chat history, so that you can continue with the seamless conversations with your customer, even the journey spans multiple visits, multiple days or multiple agents.
Offline leads, captured by the platform will have contact details, such as email or phone nos. Your team can follow up with the sales call when they return to the office.
This information can also be integrated with your CRM or email systems. Current our system supports Salesforce, Hubspot, MailChimp, Infusionsoft, ActiveCampaign, Facebook, and Facebook Messenger.
By focusing on quality leads and automating your sales process. Sales Concierge will increase conversions and sales.