How is Sales Concierge different from Chats ?
Your sales team is the best person to represent your brand. Most of your visitors prefer to chat with a person in a presales situation. We use automated chat systems (chat bots) to scale your sales team, without staff a full time team 24X7.
It can be used to triage inbound traffic, grade, prioritize and stream high potential leads to your teams. For example, you can configure the chat system to divert high propensity or qualified leads to active online agents.
Sales concierge can also be used in after hour or week ends, where it can service information request, build up trust and interest, and capture follow up leads.
With Sales concierge, your sales team is ‘always-on’ and only works on the highest quality leads.